Q9: Can orders be shipped in batches?

Q9: Can orders be shipped in batches?

A: Yes. We support partial shipments and staged payments to accommodate client inventory and cash flow needs.

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Q10: How is shipping arranged?

Q10: How is shipping arranged?

A: We can arrange sea, land, air, or multimodal transport based on your needs. Assistance with booking, customs clearance, and tracking is also available.

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Q11: What is the typical delivery time?

Q11: What is the typical delivery time?

A: For stocked items, delivery usually takes 7–15 days. Customized orders depend on production schedules; exact timing should be confirmed.

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Q12: How do you ensure the quality of your steel products?

Q12: How do you ensure the quality of your steel products?

A: Our factory produces steel according to international standards, and every batch comes with a quality inspection report (SGS, BV, etc.).

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Q13: Can third-party inspection be arranged?

Q13: Can third-party inspection be arranged?

A: Yes, clients can choose to have third-party inspections before shipment; associated costs can be negotiated.

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Q14: Is there a warranty or after-sales service?

Q14: Is there a warranty or after-sales service?

A: Steel is a durable material, so standard warranty does not apply. However, any issues during transportation or delivery will be handled promptly.

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